Any problems w/ your HP dvd840 rewritable drive?
Anyone else have similar probs w/ this drive?
Answers:
I have the HP dvd740 and have problems to. I bought and used it to burn dvds...but never tried a regular cd-r. Of course just after warranty expired I tried to make cd-r only to find out it doesn't work. I went through every possible troubleshooting possibility, plus with HP support (who knows way less about computers and their own product than I do).
They eventually looked up a "trouble memo" or whatever he called it and said that device is listed as defective, but you are out of warranty. So they KNOW theres somthing wrong but just don't care.
NOW, in your case are you sure you have the mpeg4 codecs required to run dvd movies? Try downloading and installing "Power DVD". I know you said it worked once though- so then it does seem like it must be the dvd drive and not the software.
So I'm not surprised you have a problem with this HP product. I wish I could tell you how to fix it...but I can only assume it's broken. You should tell them that you sent it in under warranty to be repaired but they failed to do so- therefore they need to actually repair it or replace it...just escalate up to a supervisor...try to get through to a customer service center in the US...if you reach one in India, you will not get anywhere, because they simply don't give a sh*t.
what are you trying to play it with download VLC player and then try playing the movie sometimes its the app you are useing good luck
it is just a sugestion:
maby it is becaus eof your dvd brand,you can write your dvd on another brand and test it,for example if your dvd brand is sony write them on dvd with another brand like maxsel,LG,...
anothr mater is that maby yor dvd is cover with unacceptable color if your dvd is black write them on dvd that have no color
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