I am having a macbook problem!?

When I turn my Macbook on it turns on shows the apple then the spirl loading thing appears and then loads for 1-2 minutes then a dark grey box appears that says you must turn off the computer. What do I do?

Answers:
Sounds like a Kernel Panic to me.

First try this:

Get your OS X install DVD, and put it in your drive as your computer boots up. If you get the same error, which you probably will, restart the machine, and hold the "C" key during start up to boot off the CD. From there, reinstall the OS, doing an ARCHIVE AND INSTALL so you don't loose any data. That may solve the problem.

If it does not, you need to do one of two things: (I recommend doing #1 first.)

1- Go to your nearest apple retail store and get a session with a Genius.

2- Go to http://depot.info.apple.com. You will need to send in your computer for repairs.

Good luck!
Have you tried getting Apple's over the phone support? (AppleCare) Or by going to an Apple store and talking to the Genius Bar?

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