Printing Problem?

We have a printer here at work that gives one of the employees trouble some of the time. The printer is a Ricoh and the problem is that when she prints out one of the report formats it sometimes comes out in Wingdings. A restart of the program clears this and it prints fine. The printer driver is up to date and everyone else uses it without problems. So i don't think it's a driver issue. Any other suggestions?

Answers:
Check the font that they are using, and which is the default.
Sometimes when people are changing fonts, they set one as default and forget to change it back

Hope that helps

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