Does anyone else have problems with their hp printer because ive re-installed it like 5 times and it wont work

By it wont work i mean the program HP director my friend has this problem too if it helps i have the hp all-in-one printer/fax/scanner/copier

Answers:
If you have Internet explore 7 and have not installed the patch from hps' website then the director wont work. Go to the support and drivers then enter in the printer model and operating system then download and install the fix.
maybe its your pc?
is it a USB connection or a parralel port one?
i think you need to install first the scanner driver then the printer driver

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