49 Error Power of and power on?
To power off and power on, doesnt help.
Answers:
1.Once the printer/MFP is in the error state turn the printer/MFP Off and unplug the network cable if attached. Power the printer On and verify it reaches a READY status.
2.If the printer/MFP returns to a READY status, print the Menu map, Configuration pages an EIO page. If the printer/MFP encounters a 49 error during the printing of these pages, move to step 4.
3.Did the internal test pages print without error? If the answer is NO then move to step 4. At this point, the cause of the issue is most likely not related to any hardware component attached to the device or formatter/print controller.
4.If the answer is NO then the 49.XXXX errors have been isolated to the printer/MFP in stand alone condition. The next step to take is to remove the JetDirect Card if equipped, the hard drive if equipped, any HP paper handling accessories (see NOTE # 2), all third-party DIMMs (leave the minimum HP memory installed) and all third party solution components and/or accessories.
5.Once all components have been removed, print a Configuration page and an EIO page. (note that an EIO page will not print out if there is no JetDirect card installed) Did the internal test pages print OK? If the answer is YES, then the issue has been isolated to one or more components previously removed.
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