I have the above error message on my Dell AIO 924 printer and I've already tried the 2 fixes it states in the manual, disconnecting and reconnecting the printer power cable, and reinstalling the ink cartridges. I've done this several times to no avail. Printer is over a year old--sure it's out of warranty. Haven't tried calling Dell yet--not sure it's worth it. Is this fixable?
Answers:
This literally refers to a short-circuit in the printer head. I'm pretty sure that the heads are in the cartridges, so if you're just re-seating the same cartridges over and over, you're not really taking care of the problem. Try replacing them, one by one and cycling the power after each one. If, at the end, you still have the problem, you may be out of luck.
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